Terms & Conditions
The Internet site, www.caesarhotels.co.il is the official site for Caesar
Premier Hotels Israel, operator of the “Caesar Premier” Hotels chain
throughout Israel (hereinafter,“the chain”).
The reservation of a holiday package at one of the hotels in the chain can
be made telephonically through the Central Reservation Office at telephone
number 1-800-22-35-36, or by using speed dial *3443, or through this
Reservations through this site can be made on specific conditions that
users declare that they have read the Rules and Regulations and agree to
the specific conditions in full.
Users also agree that they, or a third party acting on their behalf, will not
lodge any complaint and / or demand and / or lawsuit directly and / or
indirectly against the Internet site and / or against the chain and / or anyone
operating on the behalf of the chain.
Reservation of vacation packages
Customers making reservations through this Internet site are required to
fill in their personal details, including ID or passport number, credit card
number and e-mail address.
Filling in incorrect personal details will result in taking legal action against
the customer for damages that may be caused to the Internet site and / or
to the chain and / or a third part on their behalf.
The credit card details filled in online through the Internet site are for the
purposes of securing a reservation only.
The actual credit card debit will only be executed on arrival at the hotel.
At the end of the online reservation process the customer will receive an
automatic e-mail message approving the execution of the reservation.
The customer is required to print the contents of this message and present
it on arrival at the hotel reception.
Receiving rooms on arrival day at 15:00 and leaving rooms on departure day until 11:00.
The hotel has the right to temporarily hold a one- night line of credit.
The Caesar Hotel chain uses bracelets to identify guests and provide optimal service during the stay.
Conditions and limitations
1. The prices quoted on the Internet site are in New Israeli Shekels, include
VAT and are intended for Israeli citizens only. The reservation of
vacation packages for foreign citizens is available through the Internet site
in dollars in accordance with the updated price lists at the time of
reservation, and payment is in foreign currency or is calculated according
to the exchange rate determined by the Bank of Israel on the day of
2. The chain is permitted to change the conditions of the vacation package
reservation as well as the price of the packages at any time.
3. The number of vacancies in the hotel chain is limited, and executing a
reservation is subject to availability only.
4. Residence at the hotel begins on the date of arrival at 15:00 up to 11:00
on the date of departure. Arrival and / or departure times that are not in
accordance with these hours requires approval in advance of the hotel
management and involves an additional fee.
5. Baby – up to the 2 years of age. Child – between the ages of 2-12 years of
6. The reservation of vacation packages in the hotel is limited to adults
above the age of 18. The accommodation of children and youth under the
age of 18 is available only if accompanied by parents.
7. The pictures on the website are for illustration purposes only and do not
oblige the chain.
8. Errors and omissions, excepted.
Cancellation of reservation
Cancellation fee during regular season:
Guests canceling a reservation up to 48 hours before the arrival date will
be charged, on the basis of the type of board and lodging reserved, for one
night for each room reserved.
Guests canceling a reservation less than 48 hours before the arrival date
will be charged for the reservation in full.
Cancellation fee during Jewish and Gregorian holidays as well as the
month of August:
Guests canceling a reservation up to 7 days before the arrival date will be
charged, on the basis of the type of board and lodging reserved, for one
night for each room reserved.
Guests canceling a reservation less than 7 days before the arrival date will
be charged for the reservation in full.